Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local shipping service and would like to cancel your order, very first check your e mail and/or spam filtration this means you clicked upon the correct shipping and delivery address and/or WEB ADDRESS. Once this offers been done, if you are nevertheless enthusiastic about continuing, just reply to the email with the details of your request and you may greatly appreciate any kind of assistance you may offer. For technical issues, you may need to make contact with customer care via their own phone number: (Toll Free). Alternatively, if an individual have any some other questions, you may send us an email and we all will try our best in order to assist you.
Your package deal appear at your own door within seven to ten functioning days. Take note that shipping times may vary from one courier company to be able to another. It is therefore, constantly preferable to order with a trustworthy company. To aid ensure your package arrives safely, all of us always advise of which you sign your parcel’s “Thanks With regard to Sending” section in order to arrives. Your regional delivery services usually are required to plainly display this signature bank confirmation on just about all sent items, including Element Vape items.
As soon as your parcel is here at your doorway, you will have to collect it as soon as possible. This is usually normally done simply by completing a self-addressed, stamped envelope together with your return address and tracking number. Upon arrival, keep your unit is totally charged and ready to start out using this immediately. Tend not to hold out for your Element Vape product to be able to warm up; that cannot be stressed sufficient, especially in the case regarding rechargeable batteries.
As layed out in the above paragraph, when shipping to UK residents, delivery is going to be facilitated by certainly one of our countrywide network of courier companies, such as DPD, FED EX or UPS — but please permit for additional fees to be used into consideration whenever placing your order. Customers located within just the Republic of Ireland are not allowed to get online. In most cases, consumers located within typically the Republic of Ireland in europe will be struggling to purchase the item through the use of credit credit cards or debit cards. We all are currently going through some issues with credit card scams in European countries and in certain cases, payments made making use of these methods may be declined or perhaps reversed. In inclusion, all deliveries to be able to EU customers might be subject to fees and import duties.
Any time shipping internationally, you should note that customs procedures are really time-consuming and frequently require the help of a great independent customs agent. In the situation of an brought in product, delivery times will be reliant on your courier’s international delivery service and transit times may greatly surpass our internal delivery estimates. In case you are not sure of expected transit times, please contact us immediately. International orders will generally arrive within 3 to 5 business days following payment has recently been received.
For all those questions relating to this matter, you should note that every queries should be aimed towards our business headquarters. Should a person need for making changes or inquire concerning our services inside general, you could do so at anytime during enterprise hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you have got any other queries, you can both contact our customer service team or perhaps one of the sales representatives in the main office. If you prefer to spot your order on the internet, you are delightful to visit our website and follow the particular simple instructions offered. All billing plus ordering information will certainly be provided from the click regarding a button.
As usually, we strongly suggest that all orders be paid for in full before shipping and delivery or delivery associated with products. Any adjustments to shipping or delivery policies is going to be clearly indicated upon receipt of transaction. In the celebration of a problem in any product, please contact us all right away to get a return or replacement. As long as your satisfaction is usually our podsmall.com most important, we all will work with you to definitely make positive that you have the absolute best electric products available.